Flor de Sol – Local Accommodation

Last updated: 15/01/2026

Flor de Sol – Local Accommodation, operated by ABUNDANCIA – Gestão de Propriedades e Alojamento Local Unipessoal, is committed to protecting the privacy and personal data of its users in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable Portuguese legislation.

This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the rights you have in relation to your personal information.

1. Data Controller

ABUNDANCIA – Gestão de Propriedades e Alojamento Local Unipessoal
Tax Identification Number (NIF): 517 750 538
Operator of Flor de Sol Local Accommodation
RNAL Registration No.: 173272/AL
Address: R. José João Silva, 8800-108 Tavira, Portugal
Email: geral@flordesol.net

ABUNDANCIA is the legal entity responsible for processing personal data collected through the Flor de Sol website, the Client Area, booking systems, and all services associated with the Flor de Sol brand.

2. Personal Data We Collect

We may collect and process the following personal data:

Guests

  • First and last name
  • Email address and telephone number
  • Booking information, including dates, accommodation and number of guests
  • Billing and invoicing information
  • Identification documents or details, where required by law
  • IP address and technical access information

Property Owners

  • Name
  • Contact details
  • Property address
  • Contractual information
  • Bank details, where applicable
  • Booking and income reports

Registered Users

  • Account and login information
  • Information obtained through social login services such as Google or Facebook, including name, email address and user identifier

3. How We Use Your Personal Data

We process your personal data in order to:

  • Process and manage bookings
  • Create and manage user accounts
  • Comply with legal and regulatory obligations, including AIMA/SEF, invoicing and RNAL requirements
  • Communicate with you regarding bookings, stays or contracts
  • Manage properties and our relationships with property owners
  • Prevent fraud and unauthorised access
  • Improve the operation, performance and security of our website

Flor de Sol does not sell or rent personal data or share personal data with third parties for commercial purposes.

4. Legal Basis for Processing

We process personal data on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • User consent
  • Our legitimate business interests, where applicable

5. Sharing of Personal Data

Personal data may be shared, where necessary, with:

  • Portuguese public authorities, where required by law
  • Booking and property management platforms
  • Technical service providers, including website hosting, payment and software providers

Where required under applicable data protection legislation, appropriate safeguards are put in place when personal data is processed by third-party service providers.

6. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected and in accordance with applicable legal requirements.

As a general rule:

  • Booking and invoicing data: up to 10 years
  • Account data: for as long as the account remains active or as otherwise required
  • Data required for legal or regulatory purposes: for the period established by applicable law

You may request the deletion of your personal data where permitted by law.

7. Your Data Protection Rights

Under the GDPR, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Restrict the processing of your data
  • Object to certain types of processing
  • Request data portability
  • Withdraw your consent at any time where processing is based on consent

Requests relating to your personal data should be sent to:

geral@flordesol.net

8. Cookies

Our website uses cookies and similar technologies to support:

  • Essential website functionality
  • Login sessions
  • Website security
  • Analytics and statistics
  • User experience and preferences

Types of Cookies

Cookies used on our website may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Third-party cookies, including services provided by Google and Facebook, where applicable

You can manage your cookie preferences through your browser settings or through the cookie consent banner available on our website.

9. Login with Google and Facebook

Where social login functionality is available and you choose to log in using Google or Facebook:

  • We only collect the information required to create or authenticate your account, such as your name, email address and user identifier
  • We do not have access to your Google or Facebook password
  • We do not publish content to your social media account

The use of these services may also be subject to the privacy policies of the relevant provider.

10. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures include HTTPS encryption, access controls, server protections and recognised security practices.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or data-processing practices.

The most recent version will always be made available on this website.